Support
Email shikhar35sisodia35@gmail.com and tell us what happened and which screen you were on. Please do not include your password.
In an emergency, or if you think you have taken the wrong medication, contact your local emergency number or your care team. This app does not give medical advice and is not a substitute for it.
Common questions
Is there a real dispenser?
Not yet. This release connects to a software-simulated dispenser, and a banner on every screen says so. Nothing physical is dispensed.
How do I delete my account and data?
In the app: Settings, then Account & Privacy, then Delete Account. After you confirm, your account and your medications, schedules, dose history, dispensers, caregiver connections and notifications are permanently deleted from our servers, every device is signed out, and the copy on your device is cleared. If you cannot open the app, email us from the address on your account and we will delete it for you.
How do I invite or remove a caregiver?
In Settings, open caregiver access. You choose what each caregiver (supervisor) can see or change, such as your schedule, missed doses, refills and dispenser status, and you can remove them at any time.
How do I change the language?
In Settings, open Language. The app is available in English, Español, 简体中文, हिन्दी, Tiếng Việt, Filipino, 한국어 and 日本語, and from version 1.3 also in Русский (Russian) and Українська (Ukrainian), or it can follow your phone's language. Medication names stay as you typed them.
Can the app read to me?
Yes. Tap Read aloud on Home or on a medication to hear it. Spoken reminders can be turned on in Settings, Voice & sound. The app uses your phone's own voices; it does not give medical advice.
Can I add a photo of a medication?
Yes. Open a medication and choose Take photo or Choose photo. The photo only helps you recognise the medication; the app does not identify pills. Photos are private to you and the people you allow to see your medications.
I did not get a reminder.
Reminders are notifications scheduled on your phone. Check that notifications are allowed for Medication Dispenser in your phone's settings, and that the notification switches inside the app are on.
I forgot my password.
Email us from the address on your account and we will help you regain access.
Privacy
Read the privacy policy.